Regulator for Social Housing gives RBKC C3 grade

Admin

September 2, 2025
3 min read

Regulator for Social Housing gives RBKC C3 grade

The Regulator for Social Housing has completed its inspection of Kensington & Chelsea’s housing management service, giving the council a C3 rating. The grade relates to how the council is delivering outcomes for its residents that is expected in the consumer standards for social housing.

A C3 grade means that there are areas in which the service needs to be improved. Kensington & Chelsea already meets 18 of the 20 required outcomes for residents. The areas with room for improvement are: the number of homes that meet the Government’s Decent Homes Standards (DHS) and its knowledge of the homes we manage by completing a stock condition survey. “Work is well underway to address both of these points,” the council said in a press release. “We are meeting all the safety related standards, and providing safe homes for residents remains our number one priority.”

Households in Kensington and Chelsea to Receive Cost of Living Support

Local families in Kensington and Chelsea will benefit from targeted financial help to ease the cost of living crisis.

London Parks Celebrate with Green Flag Awards

Several London parks have been recognised with the prestigious Green Flag Awards for outstanding green spaces.

Groundbreaking Scheme to Help Homeless Families in London

A new initiative aims to support homeless families with housing and long-term assistance across the capital.

“The Royal Borough of Kensington and Chelsea demonstrated that outcomes across all main areas of health and safety compliance, including gas, fire, electric, water, asbestos, lifts, and smoke and carbon monoxide detection were good,” the report from the Regulator for Social Housing said. “Kensington and Chelsea has provided evidence-based assurance that it has appropriate systems in place to ensure the health and safety of its tenants in their homes and associated communal areas and that performance is monitored, including by councillors and tenants.”

The Decent Homes Standards requirements for social housing include health & safety compliance, modern facilities and services, being in a good state of repair, and providing insulation and thermal comfort. Currently, around 30% of the homes managed by Kensington & Chelsea do not meet all of the Decent Homes Standards, around 2,000 of the roughly 7,000 tenanted homes. Most of those, the council says, are “comprised of homes where either the kitchen, bathroom or windows are outdated.”

“We are undertaking a stock condition survey of all our homes to be completed in 2026,” it said. “From that point on we will refresh the survey by inspecting 20 per cent of our homes each year to make sure we’re always compliant with the standards in future.”

You can read the full report on the Regulator for Social Housing website.

For more updates on Kensington & Chelsea, visit EyeOnLondon Kensington & Chelsea.