Vets under pressure, BBC Panorama finds
Vets have been under pressure to make more money for the companies which employ them, they told BBC Panorama. They worry about the impact this has on pet owners.
Prices charged by vets in the UK had risen by 63% between 2016 and 2023, with the government’s competition regulator questioning whether the industry is providing value for money for pet owners.
One employee at the largest veterinary care provider, IVC Evidensia, reported that their employer had introduced a new monitoring system encouraging vets to offer expensive tests and treatment options to pet owners. “The group’s vets and vet nurses never prioritise revenue or transaction value over and above the welfare of the animal in their care,” a spokesperson for IVC told Panorama.
A formal investigation by government watchdog, the Competition and Markets Authority (CMA) has been conducted. In its report at the end of 2025, it found issues with transparency over vet companies ownership of practices and information about pricing, the concentration of practices and clinics in the hands of just six companies who control 60% of the market, and whether this has resulted in less market competition and allowed some to see high profits.
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