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AWS outage disrupts major apps and sites as UK users report widespread errors

  • October 20, 2025
  • 5 min read
AWS outage disrupts major apps and sites as UK users report widespread errors

An Amazon Web Services (AWS) outage left many of the world’s biggest apps and websites struggling this morning, with UK users seeing sign-in failures, timeouts and slow pages from around 08:00. The disruption rippled through social apps, gaming platforms, banking tools and productivity services, underlining how much of the internet now runs on Amazon’s cloud.

Engineers reported “increased error rates” and delays affecting multiple services while mitigation was applied. Traffic gradually rerouted, but knock-on effects continued for customer apps that rely on those services at scale.

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The AWS outage highlighted a familiar risk for digital platforms. When a core cloud region or a widely used service stalls, even briefly, dependent apps can fail in unexpected ways. Some users could still open apps, but actions such as payments, two-factor prompts, searches or media uploads would not complete.

UK organisations felt the impact across everyday tasks. Commuters checking travel updates, small firms processing orders, and students logging in for lessons all reported issues. Gaming and fitness platforms also faltered during peak morning use.

Operators typically advise patience during a widespread incident. Status pages and incident dashboards are updated in stages while teams throttle traffic, add capacity or roll back changes. For businesses, the lesson is architectural rather than purely operational. Multi-availability-zone design, read-only fallbacks, cached content for high-traffic pages and graceful-degradation paths can limit visible failures when an upstream service blips.

Cloud incidents are not new, but their reach has grown with the scale of modern platforms. The AWS outage will prompt another round of resilience reviews, from rate-limiting and back-pressure to alternative queues and background job retries. Customers are also likely to revisit incident communications, ensuring users see clear messages rather than silent timeouts.

For readers who want to track real-time recovery notes during incidents, providers publish rolling updates via their service status page.

Services Reported As Affected During Amazon Web Services (AWS) Outage

A consolidated view of apps and websites users reported issues with during the incident. Listings are grouped by broad category for clarity.

Service Category
AmazonRetail / Platform
Amazon Web Services (AWS)Cloud Infrastructure
Amazon AlexaSmart Assistant
Amazon MusicStreaming
Blink SecuritySmart Home
SnapchatSocial
SignalMessaging
HingeSocial / Dating
RobloxGaming
FortniteGaming
Clash RoyaleGaming
Epic Games StoreGaming / Store
PlayStation NetworkGaming / Network
Pokémon GoGaming
WordleGame / Web
AsanaProductivity
AtlassianProductivity Suite
Microsoft 365Productivity Suite
SlackCollaboration
SmartsheetProject Management
ZoomVideo Conferencing
CanvaDesign
DuolingoLearning
IMDbMedia Database
CoinbaseFinance / Crypto
Lloyds BankBanking
HalifaxBanking
Bank of ScotlandBanking
XeroAccounting
HMRCGovernment
National RailTransport Info
BTTelecoms
EETelecoms
Virgin MediaTelecoms / Broadband
VodafoneTelecoms
SkyBroadcast / Broadband
PelotonFitness
StravaFitness / Social
MyFitnessPalFitness / Nutrition
EventbriteTicketing
TidalMusic Streaming
RingSmart Home / Security
AncestryGenealogy

Note: Categories are indicative. Inclusion reflects user-reported disruption during the same incident window.

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About Author

Emma Trehane

Emma Trehane is what happens when academia meets adrenaline. She’s run surf hostels, taught Sports and the Humanities, earned a PhD in English Literature, lectured on Romantic poetry, and somehow still found time to found EyeOnLondon - a multimedia platform telling the stories others miss. Her career spans broadsheet editing, media consultancy in the City, and producing reels on everything from Lucian Freud to the Silk Roads. Emma’s equally at home in the British Library or behind the camera, usually balancing a tripod, a script, and a strong opinion. A Freeman of the City of London and a member of the Chelsea Arts Club, she now channels her experience into journalism, storytelling, and the occasional martial arts session to clear her head.

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