Government workers across the UK are set to receive a boost with the introduction of new artificial intelligence (AI) tools, collectively named “Humphrey.” The tools, designed to make civil service tasks more efficient, aim to reduce reliance on costly consultants and improve productivity. However, the decision to name the government AI suite after Sir Humphrey Appleby, the famously scheming character from the classic sitcom Yes, Minister, has sparked debate.
According to the government, Humphrey will “speed up the work of civil servants” while saving public money, with tools like Consult and Parlex offering targeted functionality. Consult is designed to summarise responses to public consultations, a task that has traditionally relied on external consultants costing up to £100,000 per engagement. Meanwhile, Parlex helps policymakers search past parliamentary debates and even predicts how MPs might react to proposals, potentially helping to avoid political missteps.
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The introduction of Humphrey is part of the government’s broader overhaul of digital services, which builds on the AI Opportunities Action Plan announced last week. Science and Technology Secretary Peter Kyle is expected to announce further innovations, including apps for securely storing government documents such as digital driving licences.
Despite the government’s assurances of efficiency, the choice of name has drawn mixed reactions. Tim Flagg, chief operating officer of trade body UKAI, questioned the connotations of naming the tools after a character renowned for being “devious and controlling.” Speaking about the move, Flagg said, “The name Humphrey is very closely associated with the Machiavellian character from Yes, Minister. This could make people outside Whitehall sceptical about whether these tools are truly empowering.”
Nevertheless, Flagg expressed optimism about the project, noting that the UK government has a strong pool of developers capable of delivering innovative AI products.
The Humphrey tools rely on generative AI models, which analyse large datasets and present summarised information in a digestible format. Beyond internal efficiencies, the government has highlighted other improvements, including enhanced data-sharing between departments, which could further streamline operations.
Learn more about the government’s AI Opportunities Action Plan on the official GOV.UK website.
For more updates on how the UK is embracing AI and modernising public services, visit EyeOnLondon and stay informed about the latest developments.
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